How to enable PGP or GPG email encryption?

Frequently asked questions

Last revision: Jan 26, 2019

You can send us your public encryption key by clicking Support in the top menu when you are logged in and we will be sending emails to you using PGP or GPG encryption.

General

What is Kaiserex?
What is blockchain?
What is a cryptocurrency?
Estimated time for support replies

Account

How to verify my account?
How can i change my account details?
How can i close my account?
How can i view my trading history?

Security

How to enable 2nd factor authentication?
What should i do if i lost my 2nd factor authenticator?
2nd factor authenticator troubleshooting
How we secure your assets?

Trading

How to start trading?
Supported cryptocurrencies and trading pairs
How can I buy or sell cryptocurrencies?
How are orders processed?
How to cancel an order?

Deposits & Withdrawals

How to do a bank deposit?
How to deposit bitcoin?
How to deposit altcoins?
How to withdraw cryptocurrencies?
How to withdraw to bank?
Estimated withdrawal time
Estimated deposit time

Other information

Kaiserex's OTC desk
Listing a cryptocurrency at Kaiserex