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Supported Payments, Cryptocurrencies and Stablecoins
The OTC Trading Desk can execute
purchase or sale of larger quantities of supported
cryptocurrencies at attractive rates.
How to exchange cryptocurrency
To register, enter your email address, and confirm it in your e-mail. Connect google authentication in your account. After that you will be able to make crypto/crypto exchange.
If you want to start trading, create an order in the Trading section, after it is approved you will receive an e-mail and the required asset will appear on your balance.
To pass the verification, upload the required documents in your account, information section and confirm your IBAN. After verification you will be able to make fiat exchange.
Deposit funds in fiat or crypto in the Deposit section, after verification it will be reflected in your account balance and you’ll be able to exchange.
What we believe
Start trade in 30 seconds
We have built our trading infrastructure with 30+ cryptocurrency exchanges and multiple OTC connections. This gives us the edge we need to deliver exceptional results and outperform the competition.
What is Kaiserex?
Kaiserex is a premium cryptocurrency exchange focusing on providing excellent Client support and services.
Our exchange is operating since 2015 and we are located in Vilnius, Lithuania.
We strongly support cypherpunk philosophy and privacy focused cryptocurrency projects.
Even being a centralized exchange, we keep all of our Client's documents and main data offline.
Majority of cryptocurrency assets are kept offline as well, unless they are chosen to be autolent by the Client.
What is blockchain?
A blockchain is a data structure that makes it possible to create a digital ledger of transactions and share it among a distributed network of computers. It uses cryptography to allow each participant on the network to manipulate the ledger in a secure way without the need for a central authority.
Once a block of data is recorded on the blockchain ledger, it’s extremely difficult to change or remove. When someone wants to add to it, participants in the network — all of which have copies of the existing blockchain — run algorithms to evaluate and verify the proposed transaction. If a majority of nodes agree that the transaction looks valid — that is, identifying information matches the blockchain’s history — then the new transaction will be approved and a new block added to the chain.
What is a cryptocurrency?
A digital currency in which encryption techniques are used to regulate the generation of units of currency and verify the transfer of funds, operating independently of a central bank.
The first cryptocurrency to be created was Bitcoin back in 2009.
Decentralized cryptocurrencies such as bitcoin now provide an outlet for personal wealth that is beyond restriction and confiscation.
How to verify my account?
You need to verify your account if you want to trade cryptocurrency pairs with EUR and/or withdraw to bank.
To verify your account, simply Register and send us your identification document(passport or national identity card) and a bank statement(which has your name, address and IBAN on it).
We will usually respond with a few follow up questions and quickly approve you after receiving the answers.
How can i change my account details?
If you want to change your phone number, address, or other account details, please contact us by clicking Support in the top menu when you are logged in.
How can i close my account?
If you have decided to close your account, please contact us by clicking Support in the top menu when you are logged in.
How to enable 2nd factor authentication?
1. Log in to your Kaiserex account and select the Account -> Security page.
2. Install Google Authenticator from the app store on your android or iphone device.
3. Scan the QR code with your Google Authenticator app on your smartphone to create a new account within the app.
4. Enter the 6-digit PIN generated by Google Authenticator on Kaiserex website and click "Enable".
5. Login as usual. Enter your email and password and click "Login." Then, when prompted, enter the 6-digit PIN displayed in your Google Authenticator app on your smartphone and click "Login."
What should i do if i lost my 2nd factor authenticator?
In case you lose your 2nd factor authenticator please contact us by clicking Support in the top menu when you are logged in and send us a selfie with your ID and a written note saying "Kaiserex please remove my 2FA, Today's date" and we will fix that for you.
If your account was not identified and you can not provide comprehensive details about your account activity we will not be able to turn off 2fa.
2nd factor authenticator troubleshooting
99.99% of the time 2nd factor authenticator doesn't work is because the time on the mobile phone is not synchronized.
2nd factor authenticator is very sensitive and needs correct time. If phone clock is being late even 30 seconds it will cause 2nd factor authenticator to fail.
Try to synchronize the time on your phone with online servers and if this doesn't help contact us by clicking Support in the top menu when you are logged in.
How to start trading?
To start trading you will need to register - it will take up to 1 day to get approved and usually it takes about 2 business hours.
Once your deposit is credited you can go to Buy/Sell page and place your order.
Supported cryptocurrencies and trading pairs
Supported cryptocurrencies and trading pairs
- All cryptocurrencies can be traded against BTC, EUR, other cryptocurrencies and stablecoins
- Altcoin/Altcoin trading is supported as well
- Contact us for a custom order or a custom trading pair by clicking Support in the top menu when you are logged in.
How can I buy or sell cryptocurrencies?
1. Click on Login/Register
2. Once logged on the platform enable 2fa authentication.
3. If you have 0 balance, make a deposit via bankwire or with bitcoins.
Bitcoin deposits get credited automatically in less than an hour. Bankwire may take from 1 to 4 business days to get credited. You will get email notifications about new deposits.
How to do a bank deposit?
Click on Deposit and choose Bankwire. You will be asked to enter your IBAN account and amount. After clicking Confirm you will be given deposit instructions.
Please be advised, that we do not allow third party deposits and your IBAN has to be preapproved before doing a bank deposit. You can verify your IBAN for deposits/withdrawals by sending your bank statement to us, upload the statement in your account in the Bank Account Information section
How to deposit bitcoin?
Click on Deposit, choose Bitcoin and enter the deposit amount. You will see a unique BTC deposit address, which will be waiting for your BTC deposit for 24 hours. If no BTC is deposited in 24 hours the pending deposit will be canceled.
How to deposit altcoins?
Please contact us by clicking Support in the top menu when you are logged in and we will quickly send you deposit instructions.
Kaiserex's OTC desk
Over-the-counter (OTC) trading takes place off the open exchange. We offer deeper liquidity and a private, more personalized service to institutions and high net-worth individuals needing to fill large orders that might be too disruptive if placed on open markets at the exchanges. Whether you are trading blocks of $100,000, €1,000,000 or 2000 Bitcoin, the OTC desk will provide you with execution and settlement services that are discreet, secure and ultra-competitive.To apply, email [email protected] or use the contact form.
Listing a cryptocurrency at Kaiserex
We list cryptocurrencies at Kaiserex cryptocurrency exchange and OTC desk only after strong due dilligence and only if we see a serious project behind them.
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