Frequently asked questions
How we secure your assets?
Last revision: Sep 10, 2025
Kaiserex takes a multi-layered approach to asset security — combining best practices in custody, compliance, and manual control processes.
Security measures include:
- 2FA enforcement on all user accounts
- Manual approval of all withdrawals by staff — no automatic draining
- AML and compliance oversight on flagged deposits or withdrawals
- Internal fund migration only — users cannot self-transfer funds from the old platform
- Custody model pending public disclosure — under review by CEO (stay tuned)
Our team is small and hands-on. Every fiat or crypto movement is reviewed by a human to reduce fraud, phishing, and automation-based risks.
Note: We do not operate as a real-time exchange. Delays may occur if compliance documents are requested or if irregular activity is flagged.
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