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Frequently asked questions

How we secure your assets?

Last revision: Sep 10, 2025

Kaiserex takes a multi-layered approach to asset security — combining best practices in custody, compliance, and manual control processes.

Security measures include:

  • 2FA enforcement on all user accounts
  • Manual approval of all withdrawals by staff — no automatic draining
  • AML and compliance oversight on flagged deposits or withdrawals
  • Internal fund migration only — users cannot self-transfer funds from the old platform
  • Custody model pending public disclosure — under review by CEO (stay tuned)

Our team is small and hands-on. Every fiat or crypto movement is reviewed by a human to reduce fraud, phishing, and automation-based risks.

Note: We do not operate as a real-time exchange. Delays may occur if compliance documents are requested or if irregular activity is flagged.

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