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Frequently asked questions

How can I change my account details?

Last revision: Sep 10, 2025

Most profile changes require manual support assistance:

1. Contact Support

2. Provide Proof

  • Include your registered email, the field you’d like changed, and supporting documents (e.g., new address proof).

3. Manual Update

  • Our team verifies the docs and applies the change—typically within 1–2 business days.

Note: You cannot update certain fields (like email) directly in-app for security reasons.

Contact us

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