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How can i change my account details?

Last revision: Apr 10, 2020

If you want to change your phone number, address, or other account details, please contact us by clicking Support in the top menu when you are logged in.

Frequently asked questions

General

  • What is Kaiserex?
  • What is blockchain?
  • What is a cryptocurrency?
  • Estimated time for support replies

Account

  • How to verify my account?
  • How can i change my account details?
  • How can i close my account?
  • How can i view my trading history?

Security

  • How to enable 2nd factor authentication?
  • What should i do if i lost my 2nd factor authenticator?
  • 2nd factor authenticator troubleshooting
  • How to securely store your currencies on your own?
  • How we secure your assets?
  • How to enable PGP or GPG email encryption?

Trading

  • How to start trading?
  • Supported cryptocurrencies and trading pairs
  • How can I buy or sell cryptocurrencies?
  • How are orders processed?
  • How to cancel an order?

Deposits & Withdrawals

  • How to do a bank deposit?
  • How to deposit bitcoin?
  • How to deposit altcoins?
  • How to withdraw cryptocurrencies?
  • How to withdraw to bank?
  • Estimated withdrawal time
  • Estimated deposit time

Other information

  • Auto lending your cryptocurrencies for compounding interest
  • Kaiserex's OTC desk
  • Listing a cryptocurrency at Kaiserex

Lithuanian Office

Kaiser Exchange International UAB

Company Number: 304089907

Perkūnkiemio g. 5

Vilnius

LT-12129

Lithuania