Withdrawal Policy

Last revision: May 30, 2018

You agree that for the safety of your funds virtual currency withdrawals will be delayed for 48 hours from the time of withdrawal request submission. During the 48-hour delay, Kaiserex will send a notification about an ongoing withdrawal to your phone or email. You will have the right to cancel an ongoing virtual currency withdrawal by contacting us via email. Kaiserex will not take any responsibility for client losses due to market volatility or unsatisfactory virtual currency prices resulting from delayed withdrawal.

Depending on individual circumstances virtual currency withdrawals rated as low risk will be released faster without prior notification.

Withdrawals in EUR will be done 1-5 business days.

Please check our estimated withdrawal time information page for additional risk disclosure and more details about withdrawals.

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